Delivery Information

How much will delivery cost?

New Zealand customers get free delivery on all orders over $70. Orders below this value will be charged a flat rate of $7

Delivery to Australian customers is a flat rate of $10 or free for all orders over $95 (nzd)

Orders delivered to USA will be charged a flat rate of $30 or free for all orders over $200 (nzd)

How long will my order take to be delivered?
We aim to deliver our products in 3-5 business days to our New Zealand customers, 5-8 business days to Australia and 6 - 10 business days to USA.

Where is my order?
If you are concerned about the whereabouts of your order, please use your tracking number as a reference or contact our team via

Can I cancel my order?
Unfortunately, if your order has already been dispatched, we are unable to cancel your order. Please send us an email to and we will be able to let you know the status of your order.


How do I contact you?
Please contact our customer service team by emailing and we will respond to you within 3 business days.